Viewers generally appreciate 'Collateral' for its intense, nocturnal ambiance and strong performances, particularly by Tom Cruise and Jamie Foxx. The film's unique digital cinematography and Michael Mann's distinctive direction are praised, enhancing the gripping urban thriller vibe. However, some find the pacing uneven and criticize certain scenes for lacking realism or being overly dramatic. Despite these criticisms, the film is often described as a compelling watch with a mix of action and psychological depth.

👍 Tom Cruise's portrayal as a hitman is a standout.

👎 Some scenes may feel overdone or unrealistic.