Viewers are captivated by Benedict Cumberbatch's stellar performance in 'Eric', which masterfully blends psychological depth with a gritty 1980s New York setting. The series tackles heavy themes like loss, addiction, and societal issues, though some find the plot predictable and overly drawn out. The use of a puppet as a coping mechanism for the protagonist adds a unique twist, but the pacing and some thematic elements have left a few viewers dissatisfied.

👍 Cumberbatch's performance is riveting.

👎 Some find the plot predictable and slow.