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Viewers are captivated by '9-1-1', praising its thrilling blend of action and drama as it showcases the intense lives of first responders in Los Angeles. The series shines with its diverse emergencies and deeply engaging characters, making it a favorite for many. However, opinions diverge in later seasons, with some feeling the plot becomes overly sentimental and strays from its original intensity, focusing too much on personal dramas at the expense of the gripping action that defined its early seasons.

👍 Diverse emergencies and engaging characters

👎 Later seasons may feel overly sentimental